![]() Office workers will the love the simple interface that lets them operate the IP phone. The VVX 411 includes Polycom's advanced audio technology, including HD Voice and Acoustic Clarity, as well as a host of audio enhancements. The Polycom VVX Intercom feature can call people who are not on the same LAN as you, so you can use this feature to speak to people remotely. Polycom VVX 411 has two Gigabit Ethernet ports to provide a mid-range VoIP phone with future-proof speed. If s/he is not registered or you are calling a phone that does not have the VVX Intercom feature, it will be treated as a normal phone call. To enable this feature, go to Resources tab, click on MAC address of VVX phone you wish to use this feature, Phone Details box on left - modify, select Intercom, save and restart the phone to pick up the change. If the person you are trying to reach has his/her status set to "Do Not Disturb", your call will go to the failover location, such as his/her voicemail. The intercom feature is available on any Polycom VVX phone registered with the OnSIP boot server and must be turned on to work. ![]() These calls look like normal incoming calls so you may not know that it is an intercom call until the call is automatically answered by the phone. His/her phone will ring fully once and then automatically put the call on speakerphone. In the New Call Screen, simply dial the person's extension you want to reach: To initiate a call, press the button labeled "Intercom." On some phones, this option may not be visible on the default home screen and can be located by selecting the "More" button. You will then see the option to select Intercom on your phone screen. Polycom VVX Business Media Phones User Guide 6. Polycom VVX Business Media Phones for Skype for Business User Guide 5.9.0 (HTML) English. Polycom VVX Business Media Phones for Skype for Business Quick Tips 5.8.0 English. Polycom UC Software with Skype for Business - Deployment Guide 6.2.0 English. The intercom feature is available on any Polycom VVX phone registered with the OnSIP boot server and must be turned on to work. Polycom UC Software Provisioning Guide English. The person receiving the call can choose to continue the call using speakerphone, or he/she can pick up the receiver at any time during the conversation. The call is automatically connected after one full ring and set to speakerphone. When provisioning, the certificate and associated Certificate Authority certificates are installed and must exist on the handset to successfully provision.The intercom feature allows you to talk to another Polycom VVX user without any action required on his or her end. SSL Certificates - ConnectSmart uses Sectigo SSL certificates to encrypt traffic between the provisioning server and your IP Phones. We see this behavior on multiple UCS versions including 5.,5.5,5.2. Since migrating our users, we have encountered an issue with our VVX 410's and 411's constantly requesting and downloading configs from the provisioning server. IP Phone not downloading the CloudPBX extension / configuration We just migrated from Lync 2013 on Prem to Skype for Business 2019 on Prem. Once you click Save, the IP Phone will beep and reboot. Server Password Tenant Settings - (blank unless provided to you by your ConnectSmart Partner) Server User Tenant Settings - (blank unless provided to you by your ConnectSmart Partner) Once logged in, select Settings -> Provisioning Server Login via to the web web interface (normally The IP Address can be found by navigating on the IP Phone by selecting Home -> Settings -> Status -> Network -> TCP/IP Parameters. Click on Check for Updates and if the Current software version is lower than the Software available at Poly Hosted server, then select the latest version via the drop down and select Install.Įnsure your handset has been reset to factory default. Some phones will reject the SSL certificate used to validate the remote provisioning service as seen below under Troubleshooting. To ensure reliable provisioning, ensure the Polycom IP Phone is running the latest available firmware. The easiest way to identify this is after the IP Phone phone boots up, if it asks you to login, it is running the Skype base profile and should be changed to Generic (SIP). You will need to make sure your IP Phone has the Base Profileset to Generic (SIP) instead of Skype. Also, in the settings menu of the phone, there is no Advanced area that has. There is a Factory Reset option, SPT On/Off option, and Exit Option. After rebooting the phone, hitting cancel, entering the admin code 456, there is no setup menu option. This guide was prepared for a VXX 411 IP Phone however most of the steps will be the same for many Poly models.ĬloudPBX supports a zero-touch provisioning platform that imports the correct configuration to the handset minimizing the time it takes to get up and running. I'm trying to provision a new VVX 250, but I can't find the setting. This guide provides the steps to correctly setup and provision a Polycom IP Phone.
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